FAQs

WHAT IS NIGHTS OF THE JACK?

Nights Of The Jack is an immersive Halloween experience for all ages. Vast grounds of intricately hand-carved and illuminated jack o’lanterns will welcome visitors as they make their way through the walking trail around King Gillette Ranch in Calabasas, CA. Angelenos will have the opportunity to immerse themselves in a Halloween wonderland featuring a live pumpkin carver, gift shop, top LA food trucks,  our “The Spookeasy Bar” and tons of other “Instagrammable” moments for all to enjoy! Come experience what everyone is talking about!

WHEN IS NIGHTS OF THE JACK?

Nights of the Jack takes place from October 1st – October 31st. We are open at 6:00 pm and close promptly at 10:00 pm. The entrance to our parking lot closes at 9:15 pm and the entrance to the trail closes at 9:30 pm. Please do not arrive late as you will be turned away with no refund.  

HOW LONG DOES THE EXPERIENCE TAKE TO SEE?

The trail itself is a 2/3 mile long walking trail and it is self-guided. Visitors are welcome to experience the attractions at their own pace. Most guests spend 1-1.5 hours on the grounds engaging in our activation zone before or after they walk the trail. Enjoy a variety of food and beverages, watch nightly live carving, capture those instagramable moments, join in the fun with interactive experiences or visit “The Spookeasy Bar” for a seasonal cocktail to take with you on the trail!

WHERE IS NIGHTS OF THE JACK LOCATED?

KING GILLETTE

(Entrance located on Wickland Road and Mulholland Hwy)

26800 Mulholland Hwy
Calabasas, CA 91302

IS NIGHTS OF THE JACK SCARY?

Our trail experience is NOT scary but can be a little spooky in a few places.

DOES NIGHTS OF THE JACK HAVE FOOD AND BEVERAGES?

Food and beverages will be available for purchase on site from a rotation of LA’s top food trucks and vendors. We will be serving hot and cold seasonal beverages. There will also be seasonal alcoholic drinks for purchase for those 21+ years of age at one of our “Spookeasy” Bars.

DOES NIGHTS OF THE JACK HAVE RESTROOMS?

Yes, there are bathrooms located in multiple areas of the grounds. We have bathrooms in our parking lot, our pre-show and out on the trail for use.

IS THE EVENT FOR ALL AGES?

ALL ages are welcome to attend our event and there is truly something to enjoy whether you are old or young.

WHAT'S THE REFUND POLICY?

All tickets are non-refundable. 

HOW CAN I CONTACT THE ORGANIZER WITH ANY QUESTIONS?

Please contact INFO@NIGHTSOFTHEJACK.COM with any question.

DO I HAVE TO BRING MY PRINTED TICKET TO THE EVENT?

We encourage you to have your digital ticket ready for scanning on your TIXR app or alternatively, print a copy of your ticket for scanning upon arrival.

IS THERE SECURITY AT NIGHTS OF THE JACK?

Attendees will pass through a security checkpoint prior to entering our activation zone. Please downsize any purses or bags you are bringing with you. All bags will be searched.

IS NIGHTS OF THE JACK ADA ACCESSIBLE?

Yes. The main trail of jack o’lanterns is all on asphalt and fully accessible. Please be mindful that our pre-show area and parking areas are situated on a compacted dirt lot.

CAN I BRING MY DOG TO NIGHTS OF THE JACK?

Generally, there are no pets permitted on the grounds of King Gillette Ranch, only service animals with proper documentation.

CAN I TAKE PICTURES?

Yes! We encourage all of our guests to take photos, post on social media and share their experience with family and friends l! Follow us:
Instagram: @nightsofthejack
Facebook: @nightsofthejack
Be sure to tag us! #nightsofthejack

IS SMOKING PERMITTED ON THE GROUNDS?

Smoking of any kind is not permitted anywhere on the grounds.

WHAT HAPPENS IF IT RAINS?

The event will take place rain or shine. We will only close the event if the grounds are deemed unsafe due to severe weather conditions or damage to our infrastructure. Tickets are non-refundable, but in an emergency closure scenario, we will make every effort to exchange your tickets for another date.

WHAT CAN I BRING INTO THE EVENT?

Small purses, strollers, & small wagons.

NOT ALLOWED: Large backpacks, professional recording devices, digital equipment, flashlights, weapons or sharp objects of any kind, mace, spray bottles, promotional items, outside food or beverages.

WHAT ARE MY TRANSPORTATION/PARKING OPTIONS FOR GETTING TO AND FROM THE EVENT?

Self-parking is available on site for purchase through the TIXR site after selecting your tickets and prior to check out. You will need a parking pass to park on-site. Parking is $9.99.

IS IT OK IF THE NAME ON THE TICKET OR REGISTRATION DOESN'T MATCH THE PERSON WHO ATTENDS?

Yes, each ticket has its own QR code for entry per person. Each person must have a ticket, it’s not necessary to match the name to the attendee.

Website: https://nightsofthejack.com/

Instagram: @nightsofthejack #nightsofthejack

Facebook: @nightsofthejack

Twitter: @nightsofthejack

Ticket Information

HOW MUCH ARE TICKETS?

Tickets are $34.99 and up depending on the day you attend and the time of the season. Your ticket is valid for 1 person each. Children 2 years and under are free. Please be sure to purchase a ticket for each individual you are attending the show with. In addition to your Admission Tickets be sure to purchase your Parking Pass to access our parking lot. If you are being dropped off to the show you do not need a Parking Pass. Ticket prices may increase post our presale period.

WHY DO I HAVE TO CHOOSE A TIME WHEN I PURCHASE A TICKET?

We allow only a certain number of people to enter the event per time slot as there is a limited capacity and number of tickets we can extend for each time listed.

WHEN SHOULD I ARRIVE FOR THE TICKET TIME PURCHASED?

***YOU MUST BE PRESENT AT CHECK-IN DURING YOUR ARRIVAL WINDOW BELOW OR YOU WILL BE TURNED AWAY AND NO REFUND WILL BE PROVIDED***

6:30pm Ticket- Arrival Window (6:00pm – 6:30pm)
7:00pm Ticket- Arrival Window (6:30pm – 7:00pm)
7:30pm Ticket- Arrival Window (7:00pm – 7:30pm) 
8:00pm Ticket- Arrival Window (7:30pm – 8:00pm)
8:30pm Ticket- Arrival Window (8:00pm – 8:30pm)

CAN I ARRIVE EARLY?

You can arrive up to 30 minutes prior to their time slot for the evening. You will be allowed to access the trail for the ticket time you purchased.

CAN I BUY TICKETS AT THE DOOR?

No tickets will be available for purchase at the door, you must purchase all tickets in advance online. We encourage you to visit the website frequently as additional ticket allotments may be released.

ARE TICKETS REFUNDABLE?

All tickets are non-refundable. The event will operate rain or shine.

CAN I CHANGE MY TIME SLOT?

Unfortunately no, you may not change your time slot for a purchased ticket.

DO I HAVE TO BRING MY TICKET TO THE EVENT?

We encourage you to have your digital ticket ready for scanning on your smartphone or in your TIXR app. Alternatively, you may print a copy of your ticket and bring it with you for scanning upon arrival.

Ticket will go on sale soon